We recommend you clean Cindy after every use simply with soap and water or a special sex toy cleaner suitable for silicone. Method: Lather the toy with soap then rinse. No need to fully immerse the toy in water. Do not place it in a dishwasher, washing machine or other household appliances.

Do not forget to fully charge ready for next use then store in a clean, cool, dry place.

Warning: Do not use whilst charging!!! Be patient and wait until it’s fully charged and disconnected before using again.

When using lubricant, use a water-based lubricant (silicone-based lubricants do not suit silicone sex toys).

Cindy is suitable for light shower fun (up to 10 minutes), but not for bath use.

Check out our FAQ’s, and if you have any further questions, e-mail our friendly team at info@blissvixen.com.au

We proudly ship both locally and worldwide: Shipping time might vary depending on location, shipment method and other factors outside of our hands including the current world-wide pandemic.

*All orders will be dispatched from our warehouse within 1 business day. (Sydney, Australia time).

Some items are taking a little longer than usual right now due to high parcel volumes and ongoing COVID-19 restrictions.

NSW & WA orders: 2–5 business days

Interstate (metro to metro): 3–6 business days

Express Delivery:

Express Post is still the fastest way to get your delivery, but we can’t guarantee next-business-day delivery right now. Items may take longer than usual to arrive. To check the progress of your order please visit order lookup.

International Customers ( all countries outside Australia)

Shipping time might vary depending on location, shipment method and other factors outside of our hands including the current world-wide pandemic.:

Many international routes are currently suspended, and remaining routes have lower flight frequencies. This may cause longer transit times.

Items may be held longer than usual by Australian and overseas customs authorities.

Deliveries to and from overseas also depend on overseas postal and delivery services. Restrictions and operating constraints are causing delays in most countries.

A shipping estimate will be provided at the time of order. Additionally tracking details will be sent to you for your convenience.

To check the progress of your order please visit order lookup. If you still have questions, please contact our friendly team at info@blissvixen.com.au

International Customers ( all countries outside Australia)

Shipping time might vary depending on location, shipment method and other factors outside of our hands including the current world-wide pandemic.:

Many international routes are currently suspended, and remaining routes have lower flight frequencies. This may cause longer transit times.

Items may be held longer than usual by Australian and overseas customs authorities.

Deliveries to and from overseas also depend on overseas postal and delivery services. Restrictions and operating constraints are causing delays in most countries.

A shipping estimate will be provided at the time of order. Additionally tracking details will be sent to you for your convenience.

To check the progress of your order please visit order lookup. If you still have questions, please contact our friendly team at info@blissvixen.com.au

If you can't find an answer to your questions in here, check out the general FAQ page. And if you still have questions, send our lovely team a message at info@blissvixen.com.au.

Because of the intimate nature of the items we sell, we are unable to return or exchange purchased toys and products unless defective. This is for the health, safety and peace of mind of our customers. Any item that is designed to come into contact with any body part or fluid is non-returnable and non-resalable. Once these items leave our warehouse, they are considered used, and therefore cannot be returned. If you are dissatisfied with your purchase, please email our friendly team at info@blissvixen.com.au for resolution.